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What we charge varies by package. The StartUp Package is priced at 99 USD/mo., the Business...
What do you mean by max. 25 or max. 100 items?The StartUp package allows a maximum of 25 items: there can be max. 25 listings at the same...
Can I use an existing domain name?Yes, you can use your existing domain name. You can either configure your domain name to our...
Can auction winners pay sellers directly?Yes, we have a built-in PayPal and Stripe.com (credit cards) payment gateway.
Can I cancel at any time?Yes: you can easily cancel your subscription from your Client Area (go to...
If I order, how soon can I start?Our system sets up your new website immediately. You can start within 5 minutes. However: please...
Can I customize the auction site?You don't need to hire us to upload your own logo or create information pages. You can easily do...
I already have a website. Can I integrate your solution?No, our solution is not suitable for integration into an existing website. We advise you to...
What servers do you use?We use a managed 8-core Litespeed VPS Server with SSD and Turbo Boost featuring up to 20x faster...
Is there a free trial period?We do not offer a free trial period. But you can also test our solution at...
What happens after I order?Our system sets up your new website immediately. You will receive system emails from our website...
Is hosting included?Yes, hosting is included. Please also have a look at this page:...
Do you also offer other TLD's like .auction?Yes we can supply .auction domain names just like any other valid TLD. Please contact us if you...
Can I order from any country?Easy.Auction provides it's service to customers from any country where it is not prohibited or...
Will my auction site have any of your branding on it?The StartUp package has a small footer notice "powered by Easy.Auction". The Business and...
Can I translate your solution into my own language?Yes, you can easily translate our solution to your own language using our built-in translation...
Can I allow other people to sell on my auction site?Yes. The administrator of the auction site can choose between single and multiple seller mode....
Can I charge bidders for placing bids?You can. But: we do not support penny, cent or ultra short auctions.
I need a reverse auction (procurement system). Is that possible?This is possible if you order the Business or Enterprise Package. Demo:...
Can I use SSL (https)?Yes, we offer SSL (safe https links) for free and take care of the installation after you have...
Is a domain name included?We can register your new domain name for $12 per year (.com, .net etc.). You may also want to...
Will I own the domain name of my choice?Yes, in case of a new domain name the domain will be registered using your details. You will own...
I am having troubles signing up. How should I enter the domain name while ordering?Are you experiencing problems signing up, entering the domain name of your choice? Please make...
Do you charge any fees anytime we sell or auction an item?We do not charge any fees or commissions other than the monthly fees stated on our website.
Can I bulk import auctions using excel?We do offer a listings importer using CSV (max. 100 per import).
I want to use your solution for real estate or car auctions. Is that possible?Yes, you can use our solution for anything you like. Whether that is cars, real estate,...
Can I upgrade or downgrade my plan at any time?Yes, that is possible.
